Treating Customers Fairly

Treating Customers Fairly: Blue Badge Mobility Insurance takes the issue of Treating our Clients Fairly, extremely seriously. It is our policy to ensure that our Clients perceive that their fair treatment is an integral part of the Blue Badge Mobility Insurance culture.

It is part of our ethos that the Insurance product that we sell, together with the manner in which we sell it, meets the fair and proper needs of each of our Clients. Similarly, Insurance Claims received will be treated in a fair and even handed manner, fair to both the Company and the Client.

Key elements of our business process including our Culture and Values, our Business Strategy, Product Design, Marketing and Advertising, Sales, After Sales Service and Complaints Handling are regularly measured from the standpoint of actual and/or perceived fairness to our Clients and adjustments made where necessary. We believe our Clients are our greatest asset and it is vital that we treat them in a manner that they perceive as fair.

Blue Badge Mobility Insurance is authorised and regulated by the Financial Conduct Authority.

This can be checked by visiting the FCA website or by contacting the FCA on 0300 500 8082.

Blue Badge Mobility Insurance Ltd
Langstone Gate,
Solent Road,
Hampshire PO9 1TR

Tel: 01730 233 101