Mobility Scooter Breakdown Cover
Breaking down whilst you are out and about can be a scary and frustrating situation to find yourself in. Luckily, Blue Badge Mobility Insurance can offer mobility scooter breakdown cover to give you peace of mind when you are away from your home, so that’s one less thing to worry about.
How can I get mobility scooter breakdown cover?
Mobility scooter breakdown cover can be added to your Blue Badge insurance policy. The breakdown service team aim to get to you within an hour if your mobility scooter or electric wheelchair breaks down.
How does the mobility scooter breakdown cover work?
The cost to rescue you after a breakdown is covered by your Blue Badge insurance policy, should you have chosen to include that option. Our claims team will send out a rescue vehicle to take you and your mobility scooter to your chosen destination within 20 miles. You can then arrange for your mobility scooter to be fixed by contacting your local retailer.
The breakdown claims team are there to make sure you get to your destination safely, they are not a roadside repair team. So you can rest assured that you and your mobility scooter will be taken back safely.
For more information on your breakdown cover, check out our FAQs page or get in touch and one of the team would be happy to help.
Frequently asked questions about mobility scooter breakdown cover
- How quickly will the recovery team get to me? – The recovery team will aim to get to your location within 1 hour, but as a mobility user, you do get their top priority on their callouts.
- Who do I call for the recovery service? – You can call the Recovery Service on 01730 233 101 and press option 3. This will take you straight through to the 24/7 Helpline. You should receive a sticker with your documents that will have this phone number on it.
- Is there a maximum number of times I can use the mobility scooter recovery service? – Yes, our breakdown cover is limited to four call-outs per year.
- I can’t travel in the recovery vehicle, what happens then? – If you are unable to travel in the recovery vehicle, a taxi can be arranged for you. If you are not easily able to transfer from your scooter/wheelchair into a taxi, then a wheelchair-accessible vehicle can be arranged for you, but you would need to let the recovery team know this when you call to request assistance.
For more information on your breakdown cover, check out our FAQs page or get in touch and one of the team would be happy to help.