Making a Claim

Couple walking in the woods, one on a wheelcair one walking

We hope that nothing happens to you or your insured items. However, if you do need to make a claim, we are here to make sure the process is as quick and simple as possible.

Making a Claim

Please have your policy number to hand before contacting the claims team. Your policy number is displayed on your confirmation email/letter and your certificate of insurance.

When making a claim, it’s the policyholder’s responsibility to provide supporting evidence to proceed with a claim, as well as a quote or an engineer’s report if required.

Mobility Insurance Claims

For further information on making a claim under your Mobility Insurance policy, click here

Carer, PA’s and Domiciliary Insurance Claims

For further information on making a claim under your Carer, PA’s and Domiciliary Insurance policy click here

Contact details for the Surewise claims team.

Email: claims@surewise.com

Telephone: 01268 200 020

Wheelchair user and person walking next to them